Specifications

Using the phone system
11
Account code entry on the 5340 phone
Account codes can be entered against incoming and outgoing calls to associate those calls
with a particular client or account. Account code entry is accepted before a call is placed or
during a call.
To enter an account code before you place a call, follow these steps:
1. Select the Account Code key.
2. Enter the account number using the phone keypad.
3. Press the CALL softkey to start your call. The next available line appearance is selected,
dialtone is heard and your phone display updates.
4. Proceed with making your call.
To enter an account code during a call, follow these steps:
1. Select the Account Code key.
2. Enter the account number using the phone keypad. You hear a tone as you press the phone
keys, but the person on the other end does not. The Information Area Display shows the
account code entered.
3. Press the ENTER softkey when you have finished entering the account code.
Account code speed entry on the 5340 phone
Account code entry is accepted before a call is placed or during a call. To use this feature, it
must be enabled for your business and you must have a memory key programmed with Account
Code and a pre-programmed account code. See “Program memory keys” on page 93.
To enter a pre-programmed account code before you place a call, follow these steps:
1. Select the Account Code key. The Information Area Display briefly shows the account
code that has been pre-programmed.
2. The next available line appearance is selected, dialtone is heard and your phone display
updates.
3. Proceed with making your call.
To enter a pre-programmed account code during a call, follow these steps:
1. Select the Account Code key. The Information Area Display briefly shows the account
code that has been pre-programmed.
Notes:
You can re-enter an account code for a call multiple times. The last account code entered
is the account code that will be assigned to the call.
To cancel the account code entry, press the QUIT softkey.
If you enter an account code with an invalid length, the Information Area Display briefly
shows "Invalid Account Code". Contact your system administrator to determine the valid
account code length for your business.
You cannot assign an account code to a call once it has been completed.