User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
74
1. Using an RS-232 cable, connect the printer or PC to
the call logging (SMDR) port on the front of the con-
troller (see Figure 6 (page 74)).
Refer to Serial port pinouts (p. 226) for the pinouts.
The port settings are 9600 baud, 8 bits, No Parity and
1 stop bit (9600 8N1).
Figure 6: Call logging port
2. Launch the system tool.
3. Choose Voice from the Selection menu.
4. Click Management, click Call Logging, and then
click Change.
5. Set the following parameters:
- Set the cost per meter pulse (00 to 999.9). This
functionality is not supported in NA systems
- Set the minimum call duration to be recorded
(00.00.00 to 23:59:59)
- Select the type of calls that you want recorded
- Set the minimum page length (between 10 and
225 lines) for the report. The default is 66 lines.
6. Click Save.
For descriptions of the call logs, refer to Call logging
(SMDR) details (p. 209).