User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Programming
71
2. Dial the auto attendant number (default 232). The
system answers and plays the greeting.
3. If there is no mailbox associated with the extension,
you will be prompted for a mailbox number. Enter the
system administrator mailbox number (default 99,
999, or 9999 depending on the number of digits in
your extension numbers).
If there is a mailbox associated with the extension,
you will be prompted for the mailbox passcode. Press
∗ and then enter the system administrator mailbox
number.
The system prompts you for a passcode.
4. Enter the passcode for the System Administrator’s
mailbox (default 1234).
You are now logged in to the system administrator's
mailbox. Follow the voice prompts for instructions or
refer to Record the system greetings (p. 71).
Record the system greetings
Greetings are recorded by accessing the administrator’s
mailbox from any internal telephone. Access to the
mailbox requires a passcode.
1. Log in to the system administrator’s mailbox.
2. Press [4] for the System Greetings menu.
3. Press [1] to set the primary greeting
- or-
[2] through [9], for an alternate greeting set.
4. If prompted, press [1] to assign greetings in the
default system language or [2] for the alternate
language.
5. Press [1] for an Open greeting (during business
hours).