User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Programming
65
6. Select Global CLI if you want outgoing calls from a
target extension to display the Calling Line Identifier
(CLI) number.
7. Click Save.
Set the DID Digit conversion for outgoing calls
1. Click Management and then click Outgoing DID
Digit Conversion.
2. Select the DID Digit (index number) of the line.
3. Click Change.
4. Select the Converted Digit Parameter to change the
extension numbers back to the correct DID range.
5. Click Save.
Configure the network response for the extensions
1. From the Selection menu, choose Voice, click Ex-
tensions and then click Network Response.
2. Select the first extension, click Change and select
the required network response to a Direct Dial In
(DDI) call. The options are
- Queue: camp incoming calls on the extension
until answered
- Busy: send busy tone to calling party
- Redirect (default): redirect caller to attendant
3. Click Save.
4. Repeat the above steps for each extension.
Assign priority lines
You can answer external calls that arrive on a priority line
by simply going off-hook. To answer calls that arrive on a
non-priority line, you must press the Intercom key or
Prime line key.










