User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
56
About the default line numbers
North America
Line numbersLine Type
1 to 16Analog
37 to 59T1/D4 or T1/PRI
Program the general line parameters
After programming the extensions and extension groups
through the group administration tool, program the lines
from the system tool.
Assign lines to groups
1. Click Lines and Trunks, click Lines and Trunk
Management and then click Groups.
2. Select the line and click Change.
3. Select the line access type. On a system with only a
few lines, you would typically place all the lines in one
group and define the group with Both access
(default).
4. Select the line group that you want the line to belong
to. Only lines of identical type and mode can be
grouped together (that is, you can’t mix analog and
digital lines).
- Each line can be assigned to only one line group.
- By default all analog lines are in Line Group 1
- By default all digital lines are in Line Group 2.
5. Click Save.
Program the extension hunt maps
Hunt maps allow extensions to access lines. Hunt maps
define which line groups each extension can access. The
system “hunts” for an available line in the order that the
line groups are programmed into the extension’s Hunt
map.










