User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
54
Programming the voice parameters
To obtain descriptions of the fields in a form, click Help.
Modify the extensions and system directory
You set up the extensions from the group administration
tool. You can use the system tool to make any required
modifications.
To modify an extension from the system tool.
1. Launch the system tool. See Launching the tools (p.
127).
2. Choose Voice from the Selection menu.
3. Click Extensions.
4. Program the required parameters for the first
extension into the following web pages in the order
listed below:
- Number Assignment
- Directory Name and Allocation
- Call Pickup Groups
- Extension Groups
5. Repeat step 4. for each extension.
6. The remaining parameters, for example, Hunt Map,
Class of Service, Priority Lines, and so forth, default
to typical values. Change them as required.
7. Choose Voice from the selection menu, click System
Directory, click External Entries and add the
external numbers that you want all system extension
users to be able to call:
-Click Add
- Enter the name
- Enter the external directory number
-Click Save.










