User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
52
3. Click OK. Repeat the above step for each pickup
group.
4. Program the Night Service Groups. Follow the
prompts to configure the night service groups.
5. Program the Extension Groups. Follow the prompts
to configure the extension groups.
6. Click Done.
Modify the extension voice mailboxes
Next, modify the voice mailbox settings for each
extension.
1. Choose I want to Manage Extensions.
2. Click View Extension List.
3. Select the first extension and click Edit.
4. Click Modify Voice Mailbox settings.
5. Follow the prompts to configure the user’s voice
mailbox.
The default user mailbox passcode is 1111 for newly
installed systems. For systems that are upgraded to
release 4.0 from a previous version of software, the
default pascode is 9999.
6. Click Done.
7. Repeat the above procedure for each extension that
requires a mailbox.
Program the extension personal keys
The group administration tool also allows you to program
an extension user’s personal keys with features.
Typically, this task is performed by the user from the
desktop user tool.