User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
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3. Enter the login attributes and select the tools access.
4. Click Save.
5. After you have created the user accounts, you need
to give the 3100 ICP system users their login
information for the desktop tool. Send an e-mail to
each user which
- provides the URL to the tools login page
- identifies the desktop user tool login username
and default password
- instructs the user to change the default password.
The defaults are
URL: http://192.168.1.2
Login username: <user’s extension number>
Default password: <user’s extension number>
Changing login access
1. Choose System from the Selection menu.
2. Click Login Attributes.
3. Select the user’s name and click Change.
4. Modify the users tools access privileges.
5. Click Save.
6. Click Exit.
7. Verify the new account by logging in as the new user.
Changing the system-wide settings
1. Choose System from the Selection menu.
2. Click System Wide Setting and then click Change.
3. Set the following:
- Enable or disable authorization failure lockout










