User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
38
would connect the cable to port 1). Note that the
layer-2 switch port must be on the controller.
If the T1/E1 line is provided from the central office on
coaxial cable, you must install an adaptor cable to
change it to a CAT 5 cable with an RJ-45 connector.
The line must be configured for an impedance of 75
ohms.
Verify the system
Complete the following procedure to verify that the
system is working properly.
The system is shipped from the factory with the default
options enabled.
1. Dial 675 on each IP phone. The extension number
appears in the phone display. Record the extension
numbers. The 5140 IP Appliances display their exten-
sion number automatically.
2. Verify that you can make calls between the IP
phones.
3. Connect an analog phone into the first ONS port on
the controller.
4. Verify that you make a call from an IP phone to the
analog phone (extension 1100).
5. If your system includes LS/CLASS lines, connect an
LS/CLASS line to the first LS/CLASS port on the
controller.
6. Place a call into the system and verify that the call
rings either the first IP phone (PBX mode) or all IP
phones (key system mode).
7. Verify that you can place an external call. Dial 9 to
access an external line.










