User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
28
Installing the system components
The 3100 ICP system is shipped with the system
software installed and includes a default database.
Option modules are shipped uninstalled.
If you are upgrading the system with a 24-port expansion
unit, T1/E1 Plus module or 5200 series IP phones, you
must first upgrade the system to Release 4.0 version
software or higher. See Upgrading the system (p. 133).
After upgrading the system software, power down the
system, install the new hardware, and reboot the system.
Refer to the Hardware User Guide for installation
instructions.
1. If your system includes option modules, install them
in the controller. See Installing option modules (p.
133).
2. If your system includes expansion units, install the
uplink card in the controller. See Adding expansion
units (p. 135).
3. Wall mount the units, rack mount them, or place them
on a desk or shelf. Instructions are provided on the
installation sheets that are included with the units.
If you are wall mounting a unit, position it with the
front panel facing to one side so that the ports and
connectors are accessible.
4. Connect the controller to the expansion units with the
uplink cables and Y-power cords. See Figure 18
(page 136) (page 136) or Figure 19 (page 137)
(page 137).
5. Connect the ground stud on the rear panel of the
controller to a hard-wired ground using 18 AWG
(0.75mm 2/) gauge wire. The wire must have green or
yellow insulation. Crimp the wire to the ground
source.