User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
260
Personal keys, programming 53
Phones
changing set type 148
connecting 37
IP options 119
licenses 80
power source 49
troubleshooting, analog 175
Pickup groups 51, 54
Ping 168
Pinging a device 166
Pinouts
CAT5 crossover cable 231
Ethernet WAN port 227
LS/CLASS lines 227
on analog services module 228
ONS module 229
ONS ports 227
ports 226
serial 226
Planning
CO trunk circuit descriptor 244
DID trunk circuit descriptor 245
E&M trunk circuit 243
ELINs 248
extension groups 238
extensions 237
global strings 249
hunt maps 241
line groups 240
login attributes 236
night service groups 240
PRI trunk circuit descriptor 246
PRI-T1 link descriptor 242
restriction groups 249
ring maps 239
the LAN 85
voice mail 250
Planning T1/D4 link descriptor 242
Planning, T1/D4 link descriptor 242
Pointer, meaning of 5
Port
analog services mod pinouts 228
call logging 74
COM 159, 162
layer-2 to internet 94
licensing for voice mail 10
LS/CLASS module pinouts 229
LS/CLASS pinouts 227
on controller front panel 21
ONS module pinouts 229
ONS pinouts 227
pinouts 226
serial pinouts 226
SMDR 74
T1 hybrid connector allocation 229
WAN connection 92
WAN pinouts 227
Power
cable for expansion unit 135
LED meaning 155
LED states 132
powering down the system 131
powering up system 132
source for IP phones 49
Power cord, Y-ac 135
Power fail transfer 37
PPPoE 90
Pre-configuration questionnaire 43
PRI lines, programming 62
PRI trunk circuit descriptor,
planning 246
Prime Line 54
Prime line key 66
Printer, for call logging 73
Priority lines, assigning 65
PRI-T1 link descriptor, planning 242
Programming
a gateway 103
a loudspeaker 75
committing your changes 79
digital links 60
digital trunks 58
domain name service 101