User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Index
257
Forms, for planning 235
Forms, planning
ELINs 248
extension groups 238
extensions 237
global strings 249
hunt maps 241
line groups 240
login attributes 236
night service groups 240
restriction groups 249
ring maps 239
voice mail 250
FRUs 191
Functionality
data capabilities 9
voice capabilities 9
G
Gateway, assigning 103
Global strings, planning table 249
Glossaries, where to find 5
Green LEDs, meaning of 155
Greetings assignment 70
Greetings definition 70
Ground stud 28
Group administration tool
description of 44
programming personal keys 52
Groups
extension 54
Guides, for users 149
H
Hard disk, replacing 188
Hardware ports and connectors 21
Heading definitions, for call logs 209
Health, of system 122
HEX numbers 80
Hubs 192
Hunt map 54
Hunt maps, planning table 241
Hyperterminal 159, 186
I
Indicators, descriptions of 155
Information, finding more 3
Installation
before you begin 20
checklist 25
overview 27
quick installation tool 32
tips 39
verifying installation 38
Installing
an expansion unit 135
new software release 140
option modules 133
system components 28
Intercom key 65
Internet
connecting directly to 87
connection through router 93
connection via LAN 92
connection via layer-2 port 94
connection via WAN port 92
Internet service provider 87
Internet service provider 101
IP addresses
default 86
default range 119
static 89
IP networking
broadband access 90
capabilities 84
configuration questions 85
DHCP client 89
overview 81
planning 85
programming sequence 87
troubleshooting 178
IP phone
changing set type 148
licenses 80
options 119
power source 49
troubleshooting 171