User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
256
Disconnecting, the power 131
Disk, replacing hard disk 188
Displaying
call forwarding/divert info 164
digital trunk state 167
fault information 165
help on commands 163
link statistics 167
programmable key info for
a set 165
system date 163
system information 164
system logs 164
system time 163
terminal info (set capabilities) 165
terminal status 165
voice mail port status 165
DNS
configuring 101
server configuration 100
Documentation
accessing from the internet 4
obtaining user guides 4
other sources 3
technical service bulletins 4
Domain name service
configuring 101
DOS command window 168
Drop, desktop 173
DSL
router or gateway 103
service provider 86
Dual uplink card 135
E
E&M trunk circuit, planning table 243
Edocs site, accessing 4
ELINs 55
ELINs, planning 248
E-mail spamming 86
Emergency numbers 55
Engineers, networking 83, 92
Error messages 176
Exiting a telnet session 164
Expanded system capabilities 7
Expansion unit
adding 135
Expansion units 8
front panel 22
Extension groups
planning 238
Extensions
changing numbers 148
finding user guides 3
groups 51, 54
modifying 54
planning table 237
External
DHCP server 96
preventing access from
internet 104
F
Factory software
about 180
restoring 182
Failure of power 37
Faulty components, replacing 184
FAX detection 70
FCI 4, 137
Feature access codes, defaults 204
Features, list of voice features 10
Field change instructions 4, 137
Field replaceable units 191
Finding more information 3
Firewall
position 103
restricting access 104
Flash
replacing 184
upgrading 140
Forms
CO trunk circuit descriptor 244
DID trunk circuit descriptor 245
digital trunk forms 59
E&M trunk circuit 243
PRI trunk circuit descriptor 246
PRI-T1 link descriptor 242
T1/D4 link descriptor 242