User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Index
255
using maintenance commands 162
using Windows commands 168
Winipcfg 168
winipcfg 179
Commiting the database 163
Committing your changes 79
Components
identifying required components 24
installing 28
replacing flash 184
Computer
configuring for connection 29
requirements 25
Config switch 131, 180
Configuring
call logging 73
digital links 60
domain name service 101
NAT redirect 106
network response 65
PC for connection to system 29
SMDR 73
system with SonicWALL 116
TCP/IP properties of PC 29
Connecting
directly to internet 87
phones and lines 37
Connection, make new 146
Connectors 25
on controller card 225
on controller front panel 21
on expansion units 22
Controller
card connectors 225
default addresses 86
illustration of 7
illustration of components 23
Converting
extension numbers to
instances 164
instance numbers to
extensions 165
D
Data functionality 9
Data, restoring voice mail 183
Data, system capabilities 9
Database
default settings 195
N-1 version 138
using a template 33
using templates 150
Default database 195
Defaults
analog line configuration 196, 197
analog set configuration 196
digital trunk defaults 197
feature access codes 204
IP addresses 86
IP range for devices 119
line numbers 56
numbering assignment 196, 236
numbering plan 195
timers 202
Desktop
user tool 52
Desktop tool 44
launching 127
DHCP
client 89
matching IP range to subnet 99
options 98, 100
server entries 99
using a remote server 96
Diagnostics, viewing 159
Dial tone 170
Dial-up networking 146
Digital 166
Digital links, programming 60
Digital trunk commands 166
digital trunk defaults 197
Digital trunks, programming 58
Dipswitch, S1 185
Directories, for backups 141
Directory name and allocation 54
Directory, modifying 54