User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
254
C
Cables 25
pinouts for CAT5 crossover 231
uplink 135
Call logging
configuring 73
event codes 211
heading definitions 209
port, figure of 74
printer 26
saving log files 143
saving to file 73
Call pickup groups 54
Call recording 73
Capabilities
IP networking 84
of basic system 7
of expanded system 7
of system 24
Capacity, of system 8
Card
controller 225
dual uplink 135
replacing flash 184
CAT5
crossover cable pinouts 231
CESID 55
Changes
committing your programming 79
Checking
the bootup script 161
the logs 158
the system LEDs 155
voice mail disk usage 165
Checking the system 125
Checklist
for installation 25
security of system 124
system health 122
Class of Service 54
Client dialup networking 146
Clock, meaning of, 5
Closing a telnet session 164
CO trunk circuit descriptor,
planning 244
Code, for SysID 128
COM port 159, 162
Commands
arp 169
arp_show 166
date 163
disk_usage 165
dispdir 164
divert 164
dvoc busy 167, 168
dvoc help 166
dvoc rts 167
dvoc state 167
extn_to_inst 164
faults 165
help 163
host_show 166
if_show 166
inet_stat_show 166
inst_to_extn 165
IPConfig 168
Ipconfig 179
list of maintenance 163
logout 164
mtce dtstat 167
netstat 169
ping 166, 168
port_status 165
print general_info 164
print short_code 165
progkeys 165
reboot 163
rebooting the 3100 system 163
route_show 166
save 163
saving the database 163
show_all 164
terminal_info 165
terminal_status 165
time 163
trace_route 166
tracert 169, 179