User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Index
253
Numerics
3100 ICP system
components 23
controller front and rear panels 21
data functionality 9
default IP addresses 86
description 6
health checklist 122
illustration of 7
installation overview 27
installing the components 28
powering down 131
powering up 132
rebooting the system 130
security checklist 124
software upgrade 137
troubleshooting 176
upgrading 133
verifying system installation 38
voice functionality 9
5822 softphone 39
911 55
999 55
A
About
3100 ICP system 6
IP networking 81
quick installation tool 33
Accessing
a remote session 144
internet, using broadband 90
preventing external access 104
programming tools 127
Account, user login 47
Adding
option modules 133
phones 80
Adding expansion units
Expansion units
adding 135
Address
default range 119
matching to subnet 99
Addresses, default 86
Administration tool 44
Administrator login privileges 26
Administrator station 39
Amber LEDs, meaning of 155
Analog line configuration,
defaults 196, 197
Analog phone troubleshooting 175
Analog services module 75
capabilities 24
pinouts 228
Analog set configuration, defaults 196
Applications, used for
programming 44
Arp 169
Assigning a gateway 103
ATA1 176
Audience, of handbook 3
Auto-sensing 173
B
Backups
creating directories 141
performing 141
voice mail 142
Board support package 155
Bookmark
for online services key 50
main page 28, 34
on 5140 IP appliances 44
Bootup script 161
BRI
installing modules 133
Broadband access 90
Browser
Netscape 80
requirements 25
Business hours 70
Busying out links or trunks 167, 168