User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

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Table 24: DID (NA) and DDI (UK) operation
Target Overflow Call progression
Ext N/A Call Presented to Extension;
DDI Answer Timer expires Call goes to Extension Group 0.
Stan None Call Presented to All elements in Group.
DDI Group Timer Expires Call goes to Extension Group 0.
Stan Ext Call Presented to All Elements in Group
Cyclic Ring Timer Expires; Call moves to Overflow Extension
Cyclic Ring Timer Expires; Call moves to Extension Group 0
Stan Stan Call presented to All Elements in Group
Cyclic Ring Timer Expires; Call moves to All elements of
Overflow Group
Cyclic Ring Timer Expires; Call moves to Extension Group 0
Stan Mov Call presented to All elements in Group
Cyclic Ring Timer Expires; Call moves to first element in
Overflow Group
Cyclic Ring Timer Expires; Call moves to next element in
Group. This is repeated till the last element in the group is rung.
Cyclic Ring Timer Expires; Call rings all elements in Group
Cyclic Ring Timer Expires; Call moves to Extension Group 0
Mov None Call rings first element in Group
Cyclic Ring Timer Expires; Call moves to next element in
Group. This is repeated till the last element in the group is rung.
Cyclic Ring Timer Expires; Call rings all elements in Group
Cyclic Ring Timer Expires; Call moves to Extension Group 0
Mov Ext Call rings first element in Group
Cyclic Ring Timer Expires; Call moves to next element in
Group. This is repeated till the last element in the group is rung.
Cyclic Ring Timer Expires; Call rings all elements in Group
Cyclic Ring Timer Expires; Call moves to Overflow Extension
Cyclic Ring Timer Expires; Call moves to Extension Group 0
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