User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Introduction
15
Online Services - enables the
extension user to access a list of
URLs programmed by the
administrator.
NNNNNY
Page via the loudspeaker system Y YYYYY
Park an external call for another
extension user to retrieve
NYYYYY
Personal Digital Assistant (PDA)
support
NNN
Y
1
NY
Personal Directory - create entries
specific to extension
NNNYYY
Personal speed calls - store under
personal, quick keys, or keypad keys
YYYYYY
Phonebook N N N Y Y Y
Pick up a call ringing at a colleague's
extension
YYYYYY
Pick up a call ringing at another
extension in the user's extension
group
YYYYYY
Pick up an incoming call when the
system is in Night Service mode 1 or
2
YYYYYY
Pick up a parked call YYYYYY
PIN Codes - prevent unauthorised
users from making external calls from
an extension
YYYYYY
Prime Line NYYYYY
Priority Line Answer - extension users
can answer calls that arrive on a
priority line by simply going off-hook.
YYYYYY
Table 1: Functions and features available on sets (continued)
Features 5001
5201
5005
5205
5010
5215
5020
5220
5822 5140
5240
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