User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
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Table 21: Event Codes
Code Event type
ABND Incoming external call abandoned before being answered
ALRM Alarm call set, cancelled, answered or unanswered
ANSW Answered incoming external call
BARR Barred outgoing external call
CCLK The system's internal time was changed during the call
CDCL Cyclic data call cleared
CSNA Incoming call rings a cyclic group and is unanswered at one of the
group’s extensions. The number of the unanswered extension appears
next to the code. For example: 423 CSNA 11:52:37 4452
DATE The system's internal date was changed during the call
DDIN Incoming DID call
DTIN Data call initiated
DTTR Data call terminated
EMER Emergency call initiated
EXIC Incoming external call
EXOG Outgoing external call
HDIN External call put on hold
HREC External call recovered from hold
ICIN Incoming external call ringing initiated
ININ Internal call initiated
INTR Internal call
NSER Night Service 1 or 2 enabled or disabled
OGIN Outgoing call initiated
RING Extension or Extension Group is ringing
SELT A selective logging message
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