User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

NOTICE
The information contained in this document is believed to be accurate
in all respects but is not warranted by Mitel Networks™ Corporation
(MITEL
®
). The information is subject to change without notice and
should not be construed in any way as a commitment by Mitel or any of
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assume no responsibility for any errors or omissions in this document.
Revisions of this document or new editions of it may be issued to
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No part of this document can be reproduced or transmitted in any form
or by any means - electronic or mechanical - for any purpose without
written permission from Mitel Networks Corporation.
Mitel Networks is a trademark of Mitel Networks Corporation.
Windows is a trademark of Microsoft Corporation.
SonicWALL is a trademark of SonicWall, Inc.
Other product names mentioned in this document may be trademarks of their
respective companies and are hereby acknowledged.
Mitel Networks 3100 Integrated Communications Platform
Technician’s Handbook
Release 4.1 (North America)
50003912, Revision A
August 2003
, Trademark of MITEL Networks Corporation
©Copyright 2003, MITEL Networks Corporation
All rights reserved










