User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Troubleshooting and repair
183
7. If you have purchased options since the initial install,
you must re-enable your options. See Enabling your
licensed options (p. 128).
8. Manually reprogram your system. Apply any patches
or templates that came with the system.
9. Restore your voice mail database. See Restoring
voice mail data (p. 183).
Restoring voice mail data
1. Launch the system tool. See Launching the tools (p.
127).
2. Choose System from the Selection menu.
3. Click Backup/Restore, click Voice Mail, and then
click Restore.
4. Read the instructions and click Proceed.
5. Click Browse, navigate to the latest voice mail
database backup file (.maz).
6. Select Restore Mitel Networks 3100 Full
Voicemail.
7. Click Do Restore. The voice mailbox programming,
greetings and messages are restored.
The restore begins automatically and “Operation
Successful” appears when the restore is complete.
8. Call into the auto attendant and the voice mailboxes
to ensure that they are responding correctly.
5 min
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