User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
182
4. After the Power LED is solid red, press and hold down
the CONFIG switch. Then, press and release the
RESET switch. The Power LED begins flashing red.
5. Release the CONFIG switch. (Do not press the
CONFIG switch again).
The system reboots. If an upgrade has been done on
the system, it boots with the previous version of the
software and database.
Restoring the system with the factory software
This procedure overwrites the current version of the
database and software with the factory version (Golden
image) of the software and database. If your backup
version contain errors that cannot be removed, you can
restore the factory version and then manually reprogram
the system to exclude the fatal error.
1. Locate the CONFIG switch and the RESET switch on
the front panel of the controller (see Figure 15 (page
131)).
2. Straighten out two paper clips.
3. While the Power LED is on solid green, press and
release the CONFIG switch once. The Power LED
begins flashing and then turns solid red.
4. After the Power LED turns solid red, press and hold
down the CONFIG switch. Then, press and release
the RESET switch. The Power LED begins flashing
red.
5. Release the CONFIG switch. The Power LED begins
flashing amber.
6. Press and release the CONFIG switch again within 6
seconds.
The system shuts down and reboots with the factory
version (Golden image) of software and database.
35 min
35 min