User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
10
• T1/D4 protocol for North America
• Primary Rate Interface (PRI) with support for the
following protocols: 4ESS, NI2, DMS100, DMS250,
and Euro-ISDN.
Licensing
IP phones
For Release 4.0 systems and later, IP phones are not
licensed on a port basis. Instead, all the available ports
on a controller or expansion unit will support IP phones.
You must purchase licenses for any additional IP phones
that you want to connect to the system through a
third-party layer-2 switch (that is, any additional IP
phones beyond the number of ports that are provided by
your controller and expansion units). If you connect an
unlicensed IP phone to a third-party layer-2 switch, it will
display “Unlicensed” and will not function.
The IP phone licenses that are provided with Release 4
hardware are not supported by previous 3100 ICP
software releases.
Voice mail ports
Licenses are available for 6 and 8 ports. In order to obtain
6 or 8 ports, the system must have a T1/E1 Plus module.
T1/E1 Plus MMC option module
• North America: 24 T1/D4 channels, or 23 T1/PRI
channels
What telephone features are supported?
Note that the Mitel Networks 5001 and 5005 IP phones
are not available in software releases prior to Release
3.1.17.1. Release 4.0 supports the 5200 series of IP
phones.