User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Introduction
9
• 10 analog telephones with Calling Line Identification
(CLI) capability.
• Depending upon the type of controller the following
lines are supported
- A North American controller can support a
maximum of 12 analog lines, 24 digital lines, or a
combination of up to 30 voice lines.
• 1 Wide Area Network (WAN) Ethernet port for
connections to WAN services such as cable or DSL
• 200 IP devices
• 8 voice mail ports (T1/E1 Plus card is required to
expand from 4 to 8 voice mail ports)
Data functionality
• Integrated 10/100 Mbs layer-2 switch
• Dynamic Host Configuration Protocol (DHCP) server
that supports up to 200 IP addresses
• IP Routing / WAN router, Domain Naming System
(DNS)
• Remote WAN locations supported through Ethernet
WAN interface or dial-up Point-to-Point Protocol
(PPP) connections.
• Network Address Translation (NAT)
• Built-in modems (two)
• IP set powering (phantom power).
Voice functionality
• Full set of voice features
• Key System, PBX, or customized system
• Fully featured voice mail and auto attendant.