User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
8
Expansion units
You can connect up to two expansion units:
• 16-port expansion unit
• 24-port expansion unit
There are two hardware versions of the 16-port
expansion unit. On Release 4.0 versions and later, the
ports are located on the front panel starting from the left
side of unit. On previous hardware versions of the 16-port
expansion units the ports start from the right side of the
unit.
The 24-port expansion unit and the Release 4.0 version
(and later) of the 16-port expansion unit monitors the
power output to the ports. If the expansion unit power
supply approaches its maximum output, or if the
expansion unit fan fails, all the ports on the expansion
unit will be powered down. See for Table 7 on page 171
for details.
Option Modules
The system supports a maximum of three option
modules with the following restrictions:
• Maximum of one T1/E1 Plus module
• Maximum of two 4-port ONS modules
• Maximum of two 4-port LS/CLASS modules
• Maximum of one analog services card.
A fully expanded system
A fully expanded system consists of a controller, fitted
with three optional modules, and two 24-port expansion
units. It supports
• 56 Mitel Networks IP (Internet Protocol) phones










