User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
142
6. Click Save As and navigate to a folder on your PC.
7. Select a file or enter a filename and click Save.
It’s good practice to include the date in the filename.
8. Click Do Backup.
“Operation Successful” appears when complete.
Backing up the voice mail data
This procedure creates a back up of the current voice
mail configuration that you save to your PC or laptop.
1. Launch the system tool. Launching the tools (p. 127).
2. Choose System from the Selection menu.
3. Click Backup/Restore, click Voice Mail and then
click Backup.
4. Read the instructions and then click Proceed.
5. Click Mitel 3100 Full Voicemail. A full backup will
allow you to restore the voice mailbox programming,
greetings, and messages. A medium backup only
allows you to restore the voice mailbox programming
and greetings.
6. Click Save As, navigate to a folder on your PC.
7. Select a file or enter a filename and click Save.
8. Click Do Backup.
“Operation Successful” appears when the backup is
complete.
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Database
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