User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Routine maintenance
139
Do not power down the 3100 ICP system during an
upgrade.
12. When “Operation Successful” appears, click Reboot
the 3100 ICP.
13. After you click Reboot the 3100 ICP, the power
indicator turns red for about 30 seconds.
14. Close the existing system login page and launch a
new one after the system has rebooted.
15. If you use your own music on hold file, restore it by
using the system tool (System -> Replace Music on
Hold).
16. Backup the newly converted database. See Backing
up the database (p. 141).
To display the current version of the software, choose
System from the Selection menu, click System and
then click Version info.
After the upgrade is complete, ask users to check
their voicemail and personal keys to ensure that they
were not deprogrammed during the upgrade.
After upgrading a 3100 ICP to Release 4.x software,
the Class Name may not appear on the displays of IP
sets. Starting with Release 4.0 software and later, the
Class Name will not be displayed on IP sets if a name
is programmed for the particular line that the call is
coming in on. If the customer would prefer to have the
Class Name displayed instead of the Line Name,
simply log into the System Tool and remove the name
from the line. By default, each line is programmed
with a name.
30 min
45 min