User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index
Technician’s Handbook
4
From the tools
1. After initial installation, launch your browser and go to
the following URL: http://192.168.1.2
2. Click Help.
From the internet
1. Go to the following URL: http://www.mitel.com
2. Access Mitel OnLine from the Partners and Resellers
selection menu.
3. Click Technical and then click Product
Documentation.
User Guides through Manual Maker
Manual Maker is a web-based application that allows you
to generate customized user guides
1. Go to the following URL: http://www.mitel.com
2. Access Mitel OnLine from the Partners and Resellers
selection menu.
3. Click Tools and then click Manual Maker Tool.
You can also launch Manual Maker from the group
administration tool.
Field change instructions
Every software release is accompanied by a Field
Change Instruction (FCI). The FCI describes software
changes, bug fixes, outstanding issues, and hardware
compatibility considerations for the new software
release. Read the FCI before you begin a software
upgrade.
The FCI is included on the system software CD-ROM.
You can also obtain the latest FCI from Mitel OnLine at
www.mitel.com. Note that you must be a registered user
to access Mitel OnLine.