User guide
Table Of Contents
- Table of Contents
- Chapter 1 Introduction
- Chapter 2 Installation
- Chapter 3 Programming
- Programming overview
- About the programming tools
- Enable your options
- Programming the system parameters
- Programming the extensions
- Programming the voice parameters
- Modify the extensions and system directory
- Program the terminal emergency numbers (ELINs)
- About the default line numbers
- Program the general line parameters
- Program the analog lines
- Program the digital trunks
- Assign priority lines
- Restrict external access (toll restriction/call barring)
- Program the voice management parameters
- Programming the voice mail settings
- Setting up the auto attendant
- Configuring call logging (SMDR)
- Programming a loudspeaker
- Committing your changes
- Performing a database backup
- Programming tips
- Chapter 4 Configuring the IP network
- About IP networking
- Network capabilities
- Planning your LAN
- IP programming sequence
- Connecting directly to the Internet
- Connecting to the Internet through an existing LAN
- Using a remote DHCP server
- Changing the assigned DHCP IP address range
- Configuring Domain Name Service
- Assigning a gateway
- Programming dial-up access to an ISP
- Configuring NAT Redirect
- Restricting LAN access (firewall)
- IP networking tips
- Chapter 5 Routine maintenance
- Is the system healthy?
- Is the system secure?
- Checking the system
- Launching the tools
- Enabling your licensed options
- Rebooting the system
- Powering down the system
- Powering up the system
- Upgrading the system
- Performing backups
- Saving call (SMDR) logs
- Using a remote access session
- Changing extensions or set types
- Creating a user guide
- Using a database template
- Maintenance tips
- Chapter 6 Troubleshooting and repair
- Checking the system LEDs
- Checking the logs
- Viewing diagnostics
- Using maintenance commands
- Using Windows networking commands
- Line troubleshooting
- IP port troubleshooting
- IP phone troubleshooting
- Analog phone troubleshooting
- System troubleshooting
- Network troubleshooting
- Fixing database or software corruption
- Replacing faulty components
- Troubleshooting tips
- Appendix A Default database
- Appendix B Reference
- Appendix C Planning
- Index

Technician’s Handbook
96
6. Select the desired Route option (not normally used).
7. Click Save.
8. If you are using a DSL/cable router on the layer 2 side
of the 3100 ICP controller, you must complete the
following programming
-Click DHCP, DHCP Server. Click Change and
then set “Advertise as Default Gateway” to “Not
This System”. Click Save.
-Click DHCP, DHCP Server, and then click DHCP
Subnet. Click Change and set “Advertise as
Default Gateway” to “Not This System”. Click
Save.
-Click DHCP, DHCP Server, and then click DHCP
IP Address Range. Click Change and set
“Advertise as Default Gateway” to “Not This
System”. Click Save.
-Click DHCP, DHCP Server, and then click DHCP
Options. Click Add. In the ID field, enter 3 (Router
Address). In the Format field, select IP Address. In
the Value field, enter the address of the DSL/cable
router and click Save.
9. Commit the database.
10. Launch a browser on any PC that is a DHCP client
that is connected to the system LAN. Verify that you
can access the Internet.
11. Backup the database. See Backing up the database
(p. 141).
Using a remote DHCP server
To configure the 3100 ICP system to use an external
DHCP server (for example, Windows NT server or
Windows 2000 server) through the layer-2 switch port,
you must disable the DHCP server that is built into the










