User Guide

Using The Voicemail System
71
7. When you have completed deleting messages, press the Quit softkey.
Using The Voicemail System
The voicemail system provides a method to listen to and manage your voicemail messages by
following prompts.
Logging In To The Voicemail System
A steadily flashing red light in the upper right corner of your phone indicates that you have unheard
messages. To hear your messages using the voicemail system, you must first log in to the voicemail
system.
You can also log in to the voicemail system from another extension or from an external phone.
Logging In To Voicemail From Your Phone
1. Do one of the following:
• Press #.
• Press , and then press the Call VM softkey.
Your phone dials the voicemail system.
2. At the prompt, enter your password, and then press #.
Logging In To Voicemail From Another Extension
You can log in to the voicemail system from another extension in your system, whether it is an IP
phone or an analog phone.
1. Do one of the following:
• Press # while the phone is on hook.
• Press # while the phone is off hook with dial tone.
• Press and press the Call VM softkey.
2. At the password prompt, press # and then enter your extension.
3. Enter your password, and then press #.
Logging In To Voicemail From An External Phone
1. Dial the voicemail access number provided by your Mitel administrator.
2. At the prompt, press # and then dial your extension.
Note: To move the message to your voicemail inbox, press the To inbox softkey.
Note: The first time you log in to the voicemail system, you are prompted to record your name.
Note: If you are using a phone that is in an “Available” or “Anonymous” state, the initial prompt
directs you to enter your extension rather than a password; therefore, so you do not have to press
# before entering your extension.