User Guide

Table Of Contents
MiVoice 6930 IP Phone User Guide for MiCloud Connect
54
5. Press Start softkey.
The IP phone displays “Capturing” and when the timeout elapses, “Collecting Logs” is displayed.
When all the logs have been collected, a “Complete” message is displayed.
6. Press the Close softkey to go back to the Diagnostics menu.
Audio
The 6930 IP phone allows you to use a handset, a headset, or handsfree mode to handle incoming
and outgoing calls. The Audio Mode option provides different combinations of these three methods
to provide maximum flexibility in handling calls. There are four audio mode options you can set:
Configuring The Audio Mode
1. Press .
2. Enter your voicemail password, and press the Enter softkey.
The User Settings menu opens.
Notes:
Press the Stop softkey at any time to stop capturing the audio diagnostic logs.
A “log issue” is issued only after the completion of an audio diagnostics run.
CAUTION: Do not change the audio device when you run the audio diagnostics tool.
Audio Mode Option Description
Speaker This is the default setting. Calls can be made or received using the handset
or handsfree speakerphone. In handset audio mode, pressing on the
phone switches to handsfree speakerphone. In Speaker audio mode, lift
the handset to switch to the handset.
Headset Choose this setting if you want to make or receive all calls using a handset
or headset. Calls can be switched from the handset to headset by pressing
on the phone. To switch from the headset to the handset, lift the
handset.
Speaker/Headset Incoming calls are sent to the handsfree speakerphone first when is
pressed. By pressing the hardkey again, you can switch back and forth
between the handsfree speakerphone and the headset. At any time, lifting
the handset switches back to the handset from either the handsfree
speakerphone or the headset.
Headset/Speaker Incoming calls are sent to the headset first when is pressed. By
pressing the hardkey again, you can switch back and forth between the
headset and the handsfree speakerphone. At any time, lifting the handset
switches back to the handset from either the headset or the handsfree
speakerphone.