User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
Audio Diagnostics
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3. Navigate to the Diagnostics > Log upload setting and press the select button or press the
Select softkey.
4. Press the Upload softkey to upload the log.
5. Press Close softkey to go back to the Diagnostics menu.
Audio Diagnostics
The Audio Diagnostics sub-menu allows you to collect up to 5 minutes of audio log files that can
help to debug audio issues on the 6930 IP phones.
Capturing audio diagnostic logs
1. Press .
2. Enter your voicemail password, and press the Enter softkey.
The User Settings menu opens.
3. Navigate to the Diagnostics > Audio Diagnostics and press the select button or press the
Select softkey.
4. In the Timeout input field, enter the amount of time (in minutes, from 1 to 5) you want to run
the audio diagnostic tool.