User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
Traceroute
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3. Navigate to the Diagnostics > Ping using the navigation keys and press the select button or
press the Select softkey.
4. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the dialpad keys.
5. Press the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.
Traceroute
The Traceroute sub-menu allows you to perform a trace request. You can then review the parameters
that the DHCP trace returns. After you have reviewed the trace information, the DHCP Lease is
released.
Performing a Traceroute
1. Press .
2. Enter your voicemail password, and press the Enter softkey.
The User Settings menu opens.
3. Navigate to the Diagnostics > Traceroute setting and press the select button or press the
Select softkey.
Note: The Backspace softkey can be used to delete the last digit/character entered, the dot
(".") softkey can be used to enter a dot where applicable, and the abc/123 softkey can be used
to switch the dialpad keys from alphabetic to numeric.