User Guide

ManualsBrandsMitel ManualsIP phones6930 IP Phone

Table Of Contents

About this guide
- Documentation
- Phone Features
- Installation And Setting up
- Tips For Your Comfort And Safety
Overview Of The 6930 IP Phone
- Keys Description
- Plugging In And Starting The Phone
- Your Phone’s Display
- Call Appearance Keys And Programmable Keys
- Softkeys
Setting Up Your Phone
- Assigning Your Extension Or Phone Number To The Phone
- Registering A Phone In A MiCloud Connect System
- Logging In To The Voicemail System
Operating Your Phone
- Placing Calls
- Answering Calls
- Auto-Answer/Play Warning Tone
- Adjusting The Ring And Listening Volume
- Muting A Call
- MobileLink
Guide to the Icons Displayed on Your Phone
Using The Voicemail
Using The Directory
- Making A Call Using Directory
- Finding Detailed Contact Information
- Using The Intercom Through Directory
- Dialing Voicemail From Directory
- Sending A Whisper Page Through Directory
Help
Using The Call History
- Viewing A List Of All Calls Placed, Received, Or Missed
- Placing A Call Using The Call History
- Using The Intercom Through The Call History
- Deleting A Call From The Call History
Interacting With Calls
- Placing A Call On Hold Or Off Hold
- Diverting An Incoming Call To Voicemail
- Transferring A Call
- Parking And Unparking Calls
- Picking Up An Incoming Call For Another Extension
Customizing Your Phone
- Phone Settings Via IP Phone UI
- Phone Settings Via Connect Portal
Log Issue
Understanding Availability States
- Changing Your Active Availability State
- Specifying Settings For Availability States
Time And Date
- Settings
- Time Zone
Directory
- Settings
- External Sources
Additional Phone
Status
Cloud Domain
Bluetooth
- Enabling Bluetooth Functionality
- Pairing A Bluetooth Device
- Forgetting A Bluetooth Device
- Disconnecting A Connected Bluetooth Device
- Renaming A Paired Bluetooth Device
- Connecting To A Different Or Disconnected Bluetooth Device
Diagnostics
- Ping
- Traceroute
- Capture
- Log Upload
- Audio Diagnostics
Audio
- Configuring The Audio Mode
- Headset
- Changing the Ringtone
Display
- Home Screen Settings
- Brightness Settings
- Push Notifications
Program keys
Restart
Making A Conference Call
Using The Merge Feature To Conference Active Calls
Using The Intercom
Paging
Other Advanced Features
Voicemail Overview
Using Visual Voicemail
- Interacting With Messages In Visual Voicemail
- Replying To Messages In Visual Voicemail
- Forwarding Messages In Visual Voicemail
- Viewing Saved Messages In Visual Voicemail
- Deleting Messages In Visual Voicemail
Using The Voicemail System
- Logging In To The Voicemail System
- Interacting With New Messages In The Voicemail System
- Listening To Saved Messages
- Sending Messages From Voicemail
- Leaving A Message And Using Message Options
- Using Mailbox Options
Accessory support
- Mitel Wireless LAN Adapter
- Mitel M695 Programmable Key Module (Button Box)
- Analog, DHSG/EHS, And USB Headsets
- Mitel Integrated DECT Headset
- Mitel S720 Bluetooth Speakerphone
- Mitel Cordless Bluetooth Handset
Problems and Solutions

Cloud Domain

The Cloud Domain option displays the fully qualified domain name to which the phone is registered

to obtain the provisioning data.

To View The Cloud Domain

1. Press .

2. Enter your voicemail password, and press the Enter softkey.

The User Settings menu opens.

3. Navigate to the Cloud Domain option and press the select button or press the Select softkey.

4. Edit the Cloud Domain address.Possible values are:

• U.S. and Canada: sky.shoretel.com

• U.K./Europe: sky.shoretel.eu

• Australia: sky.shoretel.com.au

5. Press the Save softkey.

Bluetooth

The 6930 IP phone supports MobileLink, a feature that provides seamless mobile integration using

Bluetooth wireless technology.

The phone also supports the use of a Bluetooth headset as an alternate audio device and a cordless

handset as an optional accessory. Using the Bluetooth settings menu, you can enable and disable

Bluetooth functionality on your phone as required. You can also pair, connect, and unpair a Bluetooth

device as applicable.

Note: Mitel does not recommend changing the cloud domain address after the phone

is successfully registered.

Note: For more information about how to use the MobileLink features, see MobileLink on page 15.