User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
MiVoice 6930 IP Phone User Guide for MiCloud Connect
34
Phone Settings Via Connect Portal
In addition to using your phone's interface to change options, you can customize settings on the IP
phone using the Connect Portal.
For more information about the Connect Portal see
https://oneview.mitel.com/s/article/Mitel-Connect-Portal-User-Guide-TOC.
Log Issue
You can to collect the phone’s logs and upload them to a server.
1. Press .
2. Press the Log Issue softkey, and wait five minutes for log processing to occur.
Understanding Availability States
You can set six distinct availability states for your extension. These availability states can be
configured with various settings to forward incoming calls to another number or send them to
voicemail. Using the voicemail system, you can also record a different personal greeting for each
availability state.
By using your phone’s interface, you can configure settings for each availability state, such as call
forwarding destinations, number of rings, and simultaneous ring. (You can also configure these
settings in the Connect client.)
The availability states are as follows:
• Available (the default) allows you to answer all incoming calls.
• In a meeting
• Out of office
• Extended Absence
• Custom
• Do not disturb
Display
Program Keys
Restart
Note: All Advanced settings are administrator-level functions, and are not accessible by the user.
These settings should be set up and changed only by your Mitel administrator.
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