User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
MiVoice 6930 IP Phone User Guide for MiCloud Connect
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3. Press the Details softkey.
The person’s contact details are displayed.
4. Press the Dial Voicemail softkey.
The phone calls the voice mailbox of the contact you selected.
Sending A Whisper Page Through Directory
If your Mitel administrator has given you the necessary permissions, you can break in to an active
call to speak with someone on an internal extension without the remote caller hearing the interruption.
1. Press .
2. Use the up and down navigation keys to scroll to the required contact.
3. Press the Open softkey.
The person’s contact details are displayed.
4. Press the Whisper softkey.
The phone sends a whisper page to the person you selected.
Help
The help option lets you immediately contact a member of the MiCloud Connect support team.
1. Press .
2. Press the Help softkey.
A confirmation window is displayed.
3. Press the Yes softkey to confirm that you want to place a call.
Using The Call History
The call history displays recent inbound, outbound, missed, and transferred calls, with the most
recent call listed first. Each entry in the history list displays the caller’s name or number (if available)
and the time or date of the call. If no caller ID information is available for a particular number, the
phone displays “Caller ID Unknown.”