User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
Finding Detailed Contact Information
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2. Locate the name of the person you want to call using one of the following methods:
• Use the up and down navigation keys to scroll through the directory list until the name of
the person you want to call is highlighted. (To scroll quickly, press and hold a navigation key.)
• Dial the numbers that correspond with the first few letters in the person’s first or last name,
pressing a number key once for any letter on that key. For example, to find the name Smith,
dial the numbers 76484. You might need to press keys for only the first few letters of the
person’s name before the name is recognized. If the filtered list contains more than one
name, scroll through the list until the name of the person you want to call is highlighted.
3. With the contact’s name highlighted, press the right navigation key to navigate to the numbers
selection column.
4. Press the Dial softkey, select button, press , or pick up the handset to dial the contact’s
phone number.
Finding Detailed Contact Information
1. Press .
2. Use the up and down navigation keys to scroll to the contact.
3. Press the Details softkey.
The person’s contact details are displayed.
4. To return to the main Directory screen, press the Close softkey.
Using The Intercom Through Directory
If you have the proper permissions, you can use the Intercom for internal extensions.
1. Press .
2. Use the up and down navigation keys to scroll to the contact.
3. Press the Details softkey.
The person’s contact details are displayed.
4. Press the Intercom softkey.
The phone initiates an intercom connection.
Dialing Voicemail From Directory
1. Press .
2. Use the up and down navigation keys to scroll to the required contact.
Notes:
• You can search by both first and last name.
• To delete characters in the filter, press the Backspace softkey. Delete all the characters in the
filter to return to the full Directory list.
Note: If your Mitel administrator has enabled presence for the user, the presence icon in the
Directory indicates the current status of the person you want to call. For details about the presence
icons, see Table 6 on page 24.