User Guide

ManualsBrandsMitel ManualsIP phones6930 IP Phone

Table Of Contents

About this guide
- Documentation
- Phone Features
- Installation And Setting up
- Tips For Your Comfort And Safety
Overview Of The 6930 IP Phone
- Keys Description
- Plugging In And Starting The Phone
- Your Phone’s Display
- Call Appearance Keys And Programmable Keys
- Softkeys
Setting Up Your Phone
- Assigning Your Extension Or Phone Number To The Phone
- Registering A Phone In A MiCloud Connect System
- Logging In To The Voicemail System
Operating Your Phone
- Placing Calls
- Answering Calls
- Auto-Answer/Play Warning Tone
- Adjusting The Ring And Listening Volume
- Muting A Call
- MobileLink
Guide to the Icons Displayed on Your Phone
Using The Voicemail
Using The Directory
- Making A Call Using Directory
- Finding Detailed Contact Information
- Using The Intercom Through Directory
- Dialing Voicemail From Directory
- Sending A Whisper Page Through Directory
Help
Using The Call History
- Viewing A List Of All Calls Placed, Received, Or Missed
- Placing A Call Using The Call History
- Using The Intercom Through The Call History
- Deleting A Call From The Call History
Interacting With Calls
- Placing A Call On Hold Or Off Hold
- Diverting An Incoming Call To Voicemail
- Transferring A Call
- Parking And Unparking Calls
- Picking Up An Incoming Call For Another Extension
Customizing Your Phone
- Phone Settings Via IP Phone UI
- Phone Settings Via Connect Portal
Log Issue
Understanding Availability States
- Changing Your Active Availability State
- Specifying Settings For Availability States
Time And Date
- Settings
- Time Zone
Directory
- Settings
- External Sources
Additional Phone
Status
Cloud Domain
Bluetooth
- Enabling Bluetooth Functionality
- Pairing A Bluetooth Device
- Forgetting A Bluetooth Device
- Disconnecting A Connected Bluetooth Device
- Renaming A Paired Bluetooth Device
- Connecting To A Different Or Disconnected Bluetooth Device
Diagnostics
- Ping
- Traceroute
- Capture
- Log Upload
- Audio Diagnostics
Audio
- Configuring The Audio Mode
- Headset
- Changing the Ringtone
Display
- Home Screen Settings
- Brightness Settings
- Push Notifications
Program keys
Restart
Making A Conference Call
Using The Merge Feature To Conference Active Calls
Using The Intercom
Paging
Other Advanced Features
Voicemail Overview
Using Visual Voicemail
- Interacting With Messages In Visual Voicemail
- Replying To Messages In Visual Voicemail
- Forwarding Messages In Visual Voicemail
- Viewing Saved Messages In Visual Voicemail
- Deleting Messages In Visual Voicemail
Using The Voicemail System
- Logging In To The Voicemail System
- Interacting With New Messages In The Voicemail System
- Listening To Saved Messages
- Sending Messages From Voicemail
- Leaving A Message And Using Message Options
- Using Mailbox Options
Accessory support
- Mitel Wireless LAN Adapter
- Mitel M695 Programmable Key Module (Button Box)
- Analog, DHSG/EHS, And USB Headsets
- Mitel Integrated DECT Headset
- Mitel S720 Bluetooth Speakerphone
- Mitel Cordless Bluetooth Handset
Problems and Solutions

MobileLink

The 6930 IP Phone supports MobileLink, a feature that provides seamless mobile integration using

Bluetooth wireless technology. MobileLink highlights include the ability to:

• Sync your mobile phone’s contact list and call history with your 6930 IP phone.

• Answer a mobile phone call using your 6930 IP phone.

• Move a mobile call audio between the 6930 IP phone and your mobile phone..

The Mobile Line key icon changes to reflect the status of the line as follows:

Pairing A Mobile Phone Using Bluetooth

For instructions on how to pair your mobile phone with your 6930 IP phone, see Pairing A Bluetooth

Device on page 45.

Note: The Mobile softkey needs to be configured by your Mitel administrator in the Connect

Portal.

Icon Description

Indicates the mobile line is connected with a mobile phone and is idle.

(Blinking) Indicates the mobile line is ringing due to an incoming call on your mobile

phone.

Indicates the mobile line is busy.

(Blinking) Indicates the call on the mobile line is on hold.

Indicates the mobile phone is not connected.

Notes:

• Additional Bluetooth devices connected to your mobile phone (such as smartwatches and

headsets) may impede or alter the behavior of the MobileLink feature. It is recommended

to disconnect any additional Bluetooth devices from your mobile phone when using the

MobileLink feature on your 6930 IP Phone.

• Mobile integration with the IP desktop phones does not support any softphone client ap-

plication on the mobile phones.

Mobile

Key