User Guide
Table Of Contents
- About this guide
- Overview Of The 6930 IP Phone
- Setting Up Your Phone
- Operating Your Phone
- Guide to the Icons Displayed on Your Phone
- Using The Voicemail
- Using The Directory
- Help
- Using The Call History
- Interacting With Calls
- Customizing Your Phone
- Log Issue
- Understanding Availability States
- Time And Date
- Directory
- Additional Phone
- Status
- Cloud Domain
- Bluetooth
- Diagnostics
- Audio
- Display
- Program keys
- Restart
- Making A Conference Call
- Using The Merge Feature To Conference Active Calls
- Using The Intercom
- Paging
- Other Advanced Features
- Voicemail Overview
- Using Visual Voicemail
- Using The Voicemail System
- Accessory support
- Problems and Solutions
MiVoice 6930 IP Phone User Guide for MiCloud Connect
14
phone then displays a message prompting you to press the off-hook button on your headset.)
The LED next to the hardkey blinks red.
2. To end the call, do one of the following:
• If you use a wired headset, press .
• If you use a wireless headset, put your headset in to the on-hook position.
The LED next to the hardkey stops blinking.
Auto-Answer/Play Warning Tone
The auto-answer feature on the IP phone allows you to enable or disable automatic answering for
an Intercom call.
If Auto-Answer is enabled, the phone automatically answers an incoming intercom call. If Play
Warning Tone is also enabled, the phone plays a tone to alert you before answering the intercom call.
Adjusting The Ring And Listening Volume
To adjust the volume on your phone, use . The volume settings for the ringer, handset,
speakerphone, and headset are independent of each other, and you can set them as follows:
• Adjust the volume of your phone’s ringer while the phone is on hook.
• Adjust the handset listening volume while the handset is off hook.
• Adjust the speakerphone volume when the LED next to illuminated.
• Adjust the headset listening volume when the LED next to blinking.
Muting A Call
• To mute a call so that the caller does not hear you, press .
The LED next to the hardkey blinks in red when the mute is active.
• To unmute a call so that the caller can hear you, press again.
The LED next to the hardkey does not blink when the mute is not active.
Note: The audio mode setting you have selected in the Settings > Audio> Audio Mode menu
on the IP phone determines whether a call goes to speakerphone or to the headset operation.
For more information, see Audio on page 54.
Note: Your Mitel administrator can set a time period delay before the phone automatically answers.
Contact your Mitel administrator for more information.
Note: When using a wireless headset, if you experience audio problems, ensure that your wireless
headset is configured according to the manufacturer’s instructions. Problems that might result
from improper configuration include the following:
• You cannot hear a dial tone.
• The volume for you or the other party is not loud enough.
• You hear a buzzing or hissing sound.
Note: Mute does not work during number dial-out.










