User Guide

Call Appearance Keys And Programmable Keys
9
Figure 3: Elements on the Display Screen of the 6930 IP Phone
Call Appearance Keys And Programmable Keys
Your phone features 12 call appearance keys that show incoming, active, or held calls. For
information about functions that the Mitel administrator can configure for these programmable keys,
see Understanding Availability States on page 34.
Softkeys
Your phone includes five softkeys, whose function change depending on the state of your phone.
For example, if your phone is idle, the softkeys let you modify settings such as your availability state
or phone settings. If you have an active call, you can use the softkeys to do such things as hang up,
park the call, or merge the call with another call to create a conference call. When the label on a
softkey is underlined with a dotted line, you can press the select button on the navigation keypad to
perform the function identified on that softkey.
Your
extension
Voicemail
message
indicator
Missed call
indicator
Softkeys
Context-sensitive keys let you perform actions based
on the phone’s status and the call type.
Programmable
key
Current
availability
state
Programmable
key
Programmable
key
Incoming Call
Call On Hold
Monitored Ext
Monitored Ext
w/availability
state