Programming instructions

ix
Table of Contents
Troubleshooting T1 Trunks (D4 DS-1) ..............................................................261
Synchronization............................................................................................261
Signaling Types............................................................................................262
Test/Verify (T1) ............................................................................................262
Troubleshooting Voice Mail ...............................................................................266
SX-200 ICP Property Management
System Interface ...............................................................................................268
Property Management System Messages ...................................................268
SX-200 ICP and PMS Cannot Communicate...............................................271
Testing the PMS Interface of the PBX .........................................................271
Chapter 7 : Advanced Troubleshooting and Repair
About this Chapter ............................................................................................275
General Network Troubleshooting ....................................................................276
Check List ....................................................................................................276
Troubleshooting IP Phone Connectivity ............................................................278
Using a network analyzer to debug..............................................................278
Connectivity problems..................................................................................278
Troubleshooting IP Phone Registration .......................................................279
IP Phone Analyzer .......................................................................................287
Troubleshooting Phone Audio Quality ..............................................................289
Troubleshooting IP Trunks ................................................................................292
CDE Check List............................................................................................292
IP Check List................................................................................................294
Troubleshooting System Boot Failure ...............................................................295
Appendix A : Default Database Values .............................................299
Appendix B : Part Numbers ...............................................................355
Appendix C : System Cabling............................................................369
Appendix D : Handling Fiber Optic Cables.......................................383
Appendix E : Folio Views (E-Docs) Tips ...........................................387
Index