Programming instructions

viii
SX-200 ICP MX Technician’s Handbook
Measuring LS Trunks ....................................................................................... 215
Running the Line Quality Test ..................................................................... 216
Running the Distortion Test......................................................................... 217
Running the Echo Test................................................................................ 217
Maintenance Commands ................................................................................. 218
Maintenance Port Characteristics................................................................ 218
Telnet Requirements ................................................................................... 218
Entering Command Sequences................................................................... 218
Logging In.................................................................................................... 219
Logging Out ................................................................................................. 219
Switching between Maintenance and CDE.................................................. 220
Displaying the Card Configuration............................................................... 220
Showing the System Identity ....................................................................... 220
System Commands ..................................................................................... 220
Report Commands....................................................................................... 224
Traffic Measurement Commands ................................................................ 226
Log Commands ........................................................................................... 227
Diagnostic Function Commands.................................................................. 228
Backing up Log and Trap Files using Kermit .................................................... 229
Sending Logs and other System Files to an E-mail Address or FTP Server .... 230
Retrieving Logs and other System Files
using Kermit ..................................................................................................... 231
Maintenance Tips ............................................................................................. 231
Chapter 6 : Basic Troubleshooting and Repair
About this Chapter ............................................................................................ 235
Troubleshooting Tools ...................................................................................... 236
Before you Contact Technical Support ............................................................. 237
General Troubleshooting Steps ........................................................................ 238
Using the Phone Debug Option................................................................... 238
Checking the System LEDs .............................................................................. 239
Controller LEDs ........................................................................................... 239
NSU LEDs ................................................................................................... 241
ASU LEDs ................................................................................................... 243
Troubleshooting Phones and Peripherals Problems ........................................ 244
NSU/PRI Troubleshooting ................................................................................ 247
PRI Debug Commands................................................................................ 248
Troubleshooting Analog Trunks ....................................................................... 249
Basic Troubleshooting................................................................................. 249
Troubleshooting Signaling Problems........................................................... 250