User guide

Mitel 3000
Administrator’s Manual
SETTING UP VOICE MAILBOXES ..............................................................................................
50
TO RECORD VOICE MAILBOX GREETINGS ............................................................. 50
TO REPLAY A VOICE MAILBOX GREETING ............................................................ 51
TO SELECT THE PRIMARY OR ALTERNATE GREETING........................................ 51
RECORDING NAMES IN VOICE MAILBOXES........................................................... 51
TO TURN ON THE VOICE MAILBOXES ..................................................................... 51
TO MONITOR / PICK-UP CALLERS AS THEY SPEAK TO A VOICE MAILBOX ..... 52
TO CHANGE A VOICE MAILBOX PASSWORD.......................................................... 52
TO COMPOSE A MESSAGE AND SEND IT TO ANOTHER USER............................. 52
TO ACCESS VOICE MAILBOXES ................................................................................ 53
TO RETRIEVE MESSAGES LEFT IN A VOICE MAILBOX ........................................ 53
TO FORWARD A MESSAGE......................................................................................... 53
RETURN CALL .............................................................................................................. 54
TRANSFERRING CALLS TO VOICE MAILBOXES .................................................... 54
TO CREATE A VM MEMO............................................................................................ 54
TO RETRIEVE VOICE MAILBOX MESSAGES REMOTELY...................................... 54
TO RECORD A CALL .................................................................................................... 55
GROUP MAILBOXES .................................................................................................... 55
REMOTE NOTIFICATION OF VOICE MESSAGES ..................................................................... 55
SETTING UP YOUR REMOTE NOTIFICATION TO A PERSONAL NUMBER .......... 55
SETTING UP REMOTE NOTIFICATION TO A PAGER............................................... 56
SELECTING THE EXTENSIONS THAT CAN ACTIVATE REMOTE NOTIFICATION57
SELECTING THE NUMBER OF SIMULTANEOUS CALLS ........................................ 57
SELECTING THE NUMBER OF RETRY ATTEMPTS.................................................. 57
SELECTING THE LINE GROUP THAT THE REMOTE NOTIFICATION CALLS ARE
TO USE ...........................................................................................................................
57
NOTIFICATION DELAY TIMER................................................................................... 57
NOTIFICATION INTERVAL TIMER ............................................................................ 58
TO CHECK ALL VOICE MAIL PASSWORDS.............................................................. 59
VOICE MAIL FROM A STANDARD ANALOG PHONE.............................................. 59
ACCESSING A VOICE MAILBOX ................................................................................ 59
VOICE MAIL LANGUAGE............................................................................................ 59
INFORMATION-ONLY VOICE MAILBOXES.............................................................. 60
VOICE MAILBOX CAPACITY...................................................................................... 60
VOICE MAILBOX CAPACITY % USED....................................................................... 60
SYSTEM VOICE MAILBOX.......................................................................................... 60
TO TURN THE SYSTEM VOICE MAILBOX ON AND OFF ........................................ 61
TO PROGRAM LINES TO BE ANSWERED BY THE SYSTEM VOICE MAILBOX ... 61
LEAVING MESSAGES IN VOICE MAILBOXES.......................................................... 61
TO CHANGE THE GREETING ON THE SYSTEM VOICE MAILBOX ....................... 61
TO SET THE TIME A CALL WILL RING BEFORE THE SYSTEM VOICE MAILBOX
ANSWERS ......................................................................................................................
62
TO RETRIEVE MESSAGES LEFT IN THE SYSTEM VOICE MAILBOX.................... 62
TO RETRIEVE SYSTEM VOICE MAILBOX MESSAGES REMOTELY...................... 62
FAX LINE / EXTENSION .............................................................................................................. 62
ADDITIONAL CALL FEATURES .......................................................................................................... 63
REDIAL .......................................................................................................................... 63
CALL PICK-UP............................................................................................................... 63
RING BACK.................................................................................................................... 64
CAMP ON BUSY ............................................................................................................ 64
CALL WAITING FROM ANOTHER EXTENSION ....................................................... 64
TO PRESENT A BUSY EXTENSION WITH A CALL WAITING TONE...................... 64
TO ACCEPT A WAITING CALL ................................................................................... 65