User guide

Troubleshooting Tools

Activity Logs

SX-200 MyAdministrator records logs when a programming change takes place. These logs

can be helpful in troubleshooting a problem. The logs verify all programming changes; the

change and the time of the change. Checking the logs prove useful if one suspects their

programming is lost or if one suspects others of making changes. The logs also help Product

Support if an inquiry is made. The user sees the most recent logs at the bottom of the list.

Logs comprise of events that fall into three categories:

- A connection/disconnection to/from a system site

- A programming change sent to the SX-200 system

- An error message received from the SX-200 system.

Read Activity Logs

Note

You do not have to connect to the system site in order to read the logs.

- On the menu bar click Tools, and then click Read Activity Logs.

The logs are displayed.

Reset Activity Logs

Note

You do not have to connect to the system site in order to delete or reset the logs.

- On the menu bar click Tools, and then click Reset Activity Logs.

The logs are deleted.