User guide

Telephone Groups
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4. If the new member requires a specific position in the list of members, in the left column
align the mouse pointer beside the hunt group member that you want the new member to
be above, click, and then click Insert.
Or
If the new member does not require a specific position in the list of member, click Add (the
new member will be added to the bottom of the list).
5. In the left column of the Select New Member window, use your mouse to align the pointer
to the circuit address or extension that you wish to add to the hunt group and click.
6. Click OK.
7. In the Hunt Groups window, click Close.
Delete a Member from a Hunt Group
Tip
You need to know the name or number of the hunt group and the circuit address (bay/slot/circuit) or the
extension number of the telephone that you are deleting.
Note
If you delete the last member of a hunt group, that hunt group will be deleted from the system.
1. Connect to the system site of the telephone user. See Connect to a System Site.
2. Double click on the Hunt Groups icon. The Hunt Groups window opens.
3. In the Hunt Groups box, select the Hunt Group.
4. In the left column, align your mouse pointer beside the extension number that you want to
delete and click.
5. Click Delete. A verification window opens.
6. Click Yes. A message box opens to confirm the action.
7. Click OK.
Pickup Groups
About Pickup Groups
A pickup group is comprised of a number of telephone users that can answer each other’s
incoming calls. A telephone assigned to a pickup group can answer any ringing telephone within
that pickup group.
A maximum of 50 pickup groups are permitted per system, with a maximum of 50 extensions
permitted per group.
Calls are picked up in the group in the order of the extensions in the pickup group. The search
for a ringing extension starts with the first extension in the group and ends with the last in the
group.
An extension can only be in one pickup group at a time.
You can add or delete members to a pickup group, but you cannot create a pickup group or
change the name or properties of the pickup group.