User guide

35
Telephone Groups
Hunt Groups
About Hunt Groups
A hunt group is comprised of a number of telephones that share a common access code. A
caller can be routed to or dial the access code, and have the call completed at an available
extension in that hunt group. Extensions within a hunt group can still be accessed directly by
dialing the extension number.
The system selects a telephone extension within a hunt group using circular hunting or terminal
hunting.
- Circular Hunting selects the telephones in a distributed manner, the first free telephone
after the last one used becomes the next choice.
- Terminal Hunting starts at the first extension in the hunt group and terminates at the
first idle extension found. Hunting takes place in the order in which the extensions
were programmed into the hunt group.
The hunt group type will always be Station/Set.
About the Hunt Groups Window
The Hunt Groups window identifies all of the hunt groups, and the group type and hunting type
for the selected hunt group. The window also shows all of the members of the selected hunt
group with their extension number.
The Hunt Groups window lets you add a member or delete a member from the hunt group. You
cannot create a hunt group or change the name or properties of a hunt group.
Four buttons are on the bottom of the Hunt Groups window: Add, Insert, Delete, and Close.
The Add button places the new member at the bottom of the list of members. The Insert button
places the new member above the member that was selected.
Moving an existing member of one hunt group to another hunt group requires you to delete the
existing member from the hunt group before putting this member into another hunt group.