Instruction manual

Flashing on Trunks

A trunk flash is a signal sent to another telephone system to do something such as place a call

on hold. You may need to use this feature when you have a call from another PABX in your

own company network, and you want to transfer it to the originating PABX or to a third one.

You can flash only when you are talking on a trunk to another trunk in a two-party call.

To flash on a trunk for further dialing:

1. Press [F

LASH].

2. Dial the required number.

3. Press Release.

Answering a Call with Night Service Enabled

When the console is in Night Service, incoming calls ring night bells or some other night

answering point. These calls can still be answered from the console even though they do not

ring the console bell.

The night answer point is programmed at the system level. If required, you can change the

night answering point for individual trunks from the console. For more information, see page 43.

To answer a call when the console is in Night Service:

• Press [N

IGHT BELL].

Using Directed Call Pickup

Directed Call Pickup allows you to answer a call ringing at an extension. You can also use this

feature to retrieve a call that you transferred to the wrong extension.

To pick up a call ringing at an extension:

1. Dial the Directed Call Pickup code. (Your communications department can provide the

code.)

2. Dial the extension number of the ringing extension.

3. Speak to the calling party.