User's Guide

Model / User Guide 30
Troubleshooting
Troubleshooting
This section describes solutions to
some most commonly occurring
problems.
How to reset the 480i CT phone?
From the 480i CT Phone:
1. Press the £button to
enter the Options List
2. Select option 10. Phone Status to
enter the Phone Status options list
3. Select option 3. Reset Phone
4. Press the Reset softkey to reset the
phone
5. Press the Cancel softkey to
cancel the current operation
From the web client:
1. Click on the Reset sub-category
under the USER main category
2. Enter the administrator level user
name and password when
prompted
3. On the web page that just opened
click on the Reset button to reset the
phone
How to set the 480i CT phone to
factory default?
From the 480i CT Phone:
1. Press £ to enter the Options
List.
2. Select option 10. Phone Status to
enter the Phone Status Options list.
3. Select option 4. Factory Default .
4. Enter the administrator password
and press the Enter softkey.
5. Press the SetDefault softkey to
restore the 480i CT to the factory’s
default settings.
6. Press the Cancel softkey to cancel
the operation.
From the web client:
• Currently this feature is not avail-
able from the web client.
How to reset a user’s password?
If a 480i CT user has forgotten the
password the following steps can be
performed to reset the password.
From the web client:
1. Click on the Password sub-category
under the USER main category
2. Enter the administrator level user
password in the Current password
field. Enter the new password for
the user (the user’s name for whom
the password is being modified is
displayed beside the User Name
field on the current page). Re-enter
the password to confirm the new
password.
3. Click on the Set Password button to
complete the operation.