Service manual
Copystar Focus Volume 8 Number 1
Page 6
RC-1500d/1500df/2000d/ST-500
Measure for a Paper Feed Jam
n rare cases, the last sheet of paper may not feed, resulting in a paper jam. The front section of the Cassette
Work Plate may have become slightly deformed, decreasing the force against the front section of the Paper
Feed Pulley. The result will be insufficient conveying force when 8 ½” x 11” paper is used.
If the problem occurs, remove and inspect the Cassette Work Plate (P/N 35907021). If the Plate is deformed,
install a Cassette Spacer (P/N 35907250) following the instructions and illustration below.
Installation Instructions
1. Remove the Cassette Work Plate Friction Plate (P/N 35907040) from the Cassette Work Plate.
2. Clean the shaded area of the Cassette Work Plate (See the figure below) with Isopropyl Alcohol.
3. Apply the Cassette Spacer following the reference below.
4. Clean the surface of the Cassette Spacer with a dry cloth. (Do not use Isopropyl Alcohol.)
5. Apply a new Cassette Work Plate Friction Plate over the Cassette Spacer as illustrated below.
Parts Information
Old P/N New P/N Description Qty.
Old/New
Interchangeability Price
35907020 35907021 Cassette Work Plate 1/1 Y/Y $
---- 35907250 Cassette Spacer -/1 -/Y $
35907040 ---- Cassette Work Plate, Friction Plate Y/- Y/- ---
The Spacer will be installed to cassettes at the Factory as follows:
Model Serial #
RC-1500d 37024520 ~ above
RC-1500df 37002193 ~ above
RC-2000d 37001270 ~ above
ST-500 37072433 ~ above
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