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April 2000 Volume 8 Number 1

elcome to the April 2000 Edition of the

Copystar Focus. With the beginning of the

new Millennium, Mita Copystar America Inc.,

which is responsible for marketing Copystar Copiers

and Mita Printers in North and South America, has

changed its name to Kyocera Mita America, Inc. as

of January 18, 2000.

Under Kyocera’s ownership, there will be an

integration of technologies and resources between

the companies. This will provide the Kyocera Mita

Corporation with enhanced research and

development, state-of-the-art printer controllers, new

network technology and a shortened development

period for new products. The result will be High

Efficiency Digital Copiers and Laser Printers that are

more innovative and competitive from a feature and

price standpoint.

Introduced in the second half of 1999, were the

RC-1800df, RC-2310 and RC-3010. Each machine

has the capability to accept universal options such

as a 7 Bin Mail Box (M-2007), SRDF-1 Document

Feeder and Facsimile functions.

The DP-1400/1800 B/W compact Laser Printers are

just a sample of the technology that will be

incorporated into future Copystar Products. The

addition of the Ci 1100 Full Color Laser Printer will

enhance our Color line with unique features as well

as compact design.

MODEL CONTENTS PAGE

CC-50/CS-2112/2013 Change to the Paper Feed Clutch 2

CC-50/CS-2112/2013 Software Program Change to Prevent EEP-ROM Damage 2

CS-2014/2114 Software Program Change to Prevent EEP-ROM Damage 3

CS-2014/2114 Measure to Prevent Damage to the Drum 3

RC-1500d/1500df/ST-500 Change to the Side Registration Cursor (Service Parts) 4, 5

RC-1500d/1500df/2000d/ST-500 Measure for Paper Feed Jam 6

RC-1500d Software Updates 7

RC-1500df Software Updates 7, 8, 9, 10

Vi 85 Software Program Change 10

LDC-790 Software Program Change 10

All Helpful Hints From the Copystar Diagnostic Center 11, 12

RC-2000d Measure to Prevent Jamming in the Switchback Section 13

Rc-2000d Change to the Right Middle Cover/Eject Hooks 13

RC-2000d Software Changes 14, 15

RC-2000d Change to the Motor Driver PCB 15

RC-2250/ST-8 Preventing Damage to the Deck Motor Coupler 16

RC-2250/2465 Preventing Premature Failure of the Heat Roller 16

RC-2250/2465 Software Change to the Document Feeder 17

RC-2250/2465 Software Change to Prevent Various Operation Problems 17

RC-4000d/5000d Change to the Power Source PCB 18

RC-4000d/5000d Availability of Special Tools 18

RC-4000d/5000d Preventing Duplex Section Jam (J40) 18

RC-4000d/5000d Software Updates 19, 20

RC-4000d/5000d ISU Ass’y Availability (Service Parts) 21

Fiery Si Fiery Si Y2K Compliance 22

Fiery ZX Fiery ZX 2100/3300 Parts Breakdown 22, 23

Copystar

Focus

Summary of content (24 pages)

PAGE 1
Copystar Focus April 2000 Volume 8 Number 1 W elcome to the April 2000 Edition of the Copystar Focus. With the beginning of the new Millennium, Mita Copystar America Inc., which is responsible for marketing Copystar Copiers and Mita Printers in North and South America, has changed its name to Kyocera Mita America, Inc. as of January 18, 2000. Under Kyocera’s ownership, there will be an integration of technologies and resources between the companies.
PAGE 2
Copystar Focus Volume 8 Number 1 CC-50/CS-2112/2013 Change to the Paper Feed Clutch O ver time, the Paper Feed Clutch may fail to function causing a PF/J-01 jam detection error. To prevent this problem, the tension of the Spring that controls the Clutch Plate will be increased. A red marking placed on the front side can identify the new Clutch as illustrated. Old P/N New P/N Description 33306011 33306012 Paper Feed Clutch Qty.
PAGE 3
Copystar Focus Volume 8 Number 1 CS-2014/2114 Software Program Change to Prevent EEP-ROM Damage C ertain machine functions can cause a communication conflict between the Main EP-ROM and the EEP-ROM (P/N 33227030) on the Main PCB. The communication conflict can damage the EEP-ROM. To prevent this problem, the Main IC ROM software has been updated. If the problem occurs, both the Main IC ROM and EEPROM must be replaced at the same time.
PAGE 4
Copystar Focus Volume 8 Number 1 RC-1500d/1500df/ST-500 Change to the Side Registration Cursor (Service Parts) I f the Cassette Side Registration Cursor moves from its set position during the paper feed operation, a paper jam and/or multiple paper feed can occur. To prevent this problem and standardize with new models, the side registration cursor has been changed. If field replacement is necessary, a set has been assembled that can be ordered using the item number below. Dev.
PAGE 5
Copystar Focus Volume 8 Number 1 Procedure for Installation of New Cursor Ass’y 1. Remove the Side Registration Cursor from the existing Cassette. 2. Remove the Cursor Spring C from the Side Registration Button. 3. Assemble the new Cursor Lever with Spring C together with Cursor Ass’y and Cursor Reinforcement using (4) M3X8 screws (Fig.1). Fit the Cursor Ratchet to the Cursor Reinforcement with the Dev. Rail Pin as shown below. The final Assembly should look as illustrated below. 4.
PAGE 6
Copystar Focus Volume 8 Number 1 RC-1500d/1500df/2000d/ST-500 Measure for a Paper Feed Jam I n rare cases, the last sheet of paper may not feed, resulting in a paper jam. The front section of the Cassette Work Plate may have become slightly deformed, decreasing the force against the front section of the Paper Feed Pulley. The result will be insufficient conveying force when 8 ½” x 11” paper is used. If the problem occurs, remove and inspect the Cassette Work Plate (P/N 35907021).
PAGE 7
Copystar Focus Volume 8 Number 1 RC-1500d Software Updates T he Software has been updated to add new IU Maintenance Modes so the end user can easily identify Time for Maintenance and Replace IU. Precaution: Be certain that all other machine IC ROM’s are updated to the latest level to avoid compatibility problems. Latest levels are available on the Copystar Technical Web Site on Dealernet except for the Engine IC ROM which is only available from the Dallas PDC.
PAGE 8
Copystar Focus Volume 8 Number 1 RC-1500df Software Updates (continued) MAIN 1 IC ROM RC-1500df 5F Ver. 1.15 (D6OE) MAIN 2 IC ROM RC-1500df ENGINE IC ROM RC-1500df 1B 2AA27031 Ver. 1.01 5F Ver. 1.15 (2555) 2C 2AA27032 Ver. 1.03 One time ROM. Order from Dallas Operation IC ROM RC-1500df Software Update 1. The fixing temperature will be increased from 165° C to 180° C to prevent a problem when thick paper is used in the bypass tray. 2.
PAGE 9
Copystar Focus Volume 8 Number 1 RC-1500df Software Updates (continued) MAIN 1 IC ROM RC-1500df 7H Ver. 1.19 (EO34) MAIN 2 IC ROM RC-1500df 7H Ver. 1.19 (D136) 8J Ver. 1.20 (A989) 8J Ver. 1.20 (BD33) 9K Ver. 1.24 (8C51) 9K Ver. 1.24 (C9A9) AL Ver. 1.27 (220E) AL Ver. 1.27 (E39A) ENGINE IC ROM RC-1500df Operation IC ROM RC-1500df Software Update Effected Serial # 1.
PAGE 10
Copystar Focus Volume 8 Number 1 RC-1500df/1800df IC ROM Information (continued) Main IC ROM Set P/N 8402AA10 2AA27031 2AA27050 2AA27032 2AA27051 Description RC-1500df Main 1 IC ROM (ver. 1.27) RC-1500df Main 2 IC ROM (ver.1.27) RC-1500df Engine IC ROM (ver. 1.03) RC-1500df Operation IC ROM (ver. 1.02AA) C/S ----N/A 882F Qty. Old/New ----Y/Y Y/Y Price $ $ $ The Engine IC ROM is a one time ROM only and must be ordered from the Dallas PDC.
PAGE 11
Copystar Focus Volume 8 Number 1 Helpful Hints From The Copystar Diagnostic Center With the introduction of our digital products over the last few years, there have been many new features made available to customers. These advances also bring new challenges for Technicians who, from time to time, are faced with addressing various Network Printer Problems. We at Kyocera Mita recognize these challenges and are well aware of the ongoing need to improve our Support to our Dealers.
PAGE 12
Copystar Focus Volume 8 Number 1 Helpful Hints From The Copystar Diagnostic Center Sure-Test SD-1D Digital Circuit Analyzer The Diagnostic Center has been receiving a number of calls that have been traced to power problems at the Customer’s location. Acceptable power requirements are crucial when setting up Digital Copier/Laser Printers. Potential Power Problems can be quickly identified using the Sure-Test SD-1D Digital Circuit Analyzer.
PAGE 13
Copystar Focus Volume 8 Number 1 RC-2000d Measure to Prevent Jamming in the Switchback Section S ome types of OHP film may not transport smoothly as they enter the Rear Fixing Guide and the Switchback Switch Actuator. The film may catch on the Right Feed Shift Guide resulting in a paper jam indication. The shape of the Rear Fixing Guide and the length of the Switchback Switch Actuator have been changed to prevent this problem.
PAGE 14
Copystar Focus Volume 8 Number 1 RC-2000d Software Updates T he Software program has been changed for various operation problems. Precaution: Be certain that all other machine IC ROM’s are updated to the latest level to avoid compatibility problems. Latest levels are available on the Copystar Technical Web Site on Dealernet. MAIN IC ROM RC-2000d ENGINE IC ROM RC-2000d 5F 2AB27055 (N/A) Ver. 1.04 6G 2AB27056 (B267) Ver. 1.05 Software Update 1.
PAGE 15
Copystar Focus Volume 8 Number 1 RC-2000d Software Updated (continued) MAIN IC ROM RC-2000d ENGINE IC ROM RC-2000d 7H 2AB27057 (N/A) Ver.1.06 8J 2AB27058 (A671) Ver.1.07 Software Update Effected Serial # 1. The detection of error code C-60 will be changed so it triggers at preset intervals based on the amount of time it takes to reach a preset temperature for primary stabilization and secondary stabilization. 1.
PAGE 16
Copystar Focus Volume 8 Number 1 RC-2250/ST-8 Preventing Damage to the Deck Motor Coupler I n rare cases, damage can occur to the Deck Motor Coupler which is part of the Deck Motor Ass’y. Previously the Coupler was not available separately. We will now make it available as a Service Part that can be replaced in the field if necessary. Deck Motor Deck Motor Coupler SP Parts Information Old P/N New P/N Description ---- 36768270 Deck Motor Coupler SP Qty.
PAGE 17
Copystar Focus Volume 8 Number 1 RC-2250/2465 Software Change to the Document Feeder T he software for the IC ROM in Document Feeder’s Main PCB has been changed to prevent damage to the Leading Feed Solenoid. Precaution: Be certain that all other machine IC ROM’s are updated to the latest level to avoid compatibility problems. Latest levels are available on the Copystar Technical Web Site on Dealernet. Document Feeder IC ROM 3F 18327153 (DA44) Software Update 1.
PAGE 18
Copystar Focus Volume 8 Number 1 RC-4000d/5000d Change to the Power Source PCB I n some cases, if the Main Switch is turned “OFF” and then back “ON” when the machine is ready to copy, it may take approximately 5 minutes for the machine to become ready. Resistor 134 will be changed to a 13 kilo ohm’s and Condenser 108 will be changed to 0.1 µF to correct this problem. Parts Information Old P/N New P/N Description 2AC28081 2AC28082 Power Source PCB 100 Qty.
PAGE 19
Copystar Focus Volume 8 Number 1 RC-4000d/5000d Software Updates T he Software will be updated for various operational problems. Precaution: Be certain that all other machine IC ROM’s are updated to the latest level to avoid compatibility problems. Latest levels are available on the Copystar Technical Web Site on Dealernet. Main IC ROM 7K 2AC27017 (6D12) Engine IC ROM Operation 1 IC ROM Font A IC ROM Scanner IC ROM Software Update 1.
PAGE 20
Copystar Focus Volume 8 Number 1 RC-4000d/5000d Software Updates (continued) Main IC ROM Engine IC ROM Operation 1 IC ROM Font A IC ROM 3E 2AC27053 (2E10) Scanner IC ROM 6H 2AC68056 (C2F0) 7J 2AC68057 (F18B) 8L 2AC27018 (6AEE) 9M 2AC27019 (322A) 7J 2AC27027 (D10D) 8K 2AC27028 (FF22) 7K 2AC27037 (533B) 4F 2AC27054 (A6C7) 8L 2AC27038 (A38D) 9M 2AC68059 (21BC) Software Update 1. A new graphic has been added to the display to instruct the user on fixing jam handling. 1.
PAGE 21
Copystar Focus Volume 8 Number 1 RC-4000d/5000d ISU Ass’y Availability (Service Parts) W e are making the ISU Ass’y available as a Service Part. The ISU Ass’y is a component of the Scanner Ass’y. Please follow the procedure below when replacing the ISU Ass’y. Note: You will need two Positioning Pins when replacing the ISU Ass'y. Parts Information Old P/N ------- New P/N Description 2AC93042 18568120 ISU Ass’y (SP) Positioning Pin B Qty. Old/New -/1 -/2 Interchangeability Price -/Y -/Y $ $ 1.
PAGE 22
Copystar Focus Volume 8 Number 1 Fiery Si Y2K Compliance W hen Calibration is carried out in the Year 2000, the Calibration Date will fail to display correctly on the first page. To correct this problem, a patch file has been made available on the Copystar Technical Web Site on Dealernet (File Name: 49409.PS) and is only effective on Ver. 1.2 software. Please follow the Install Instructions on the Dealernet page.
PAGE 23
Copystar Focus Volume 8 Number 1 Fiery ZX 2100/3300 Parts List Ref. No. New P/N Description DealerPrice 1 84315452 $1,799.
PAGE 24
Copystar Focus Volume 8 Number 1 TECHNICAL BULLETINS AND DEALER LETTERS RELEASED SINCE THE LAST COPYSTAR FOCUS Model Xi 3648 Date 03/24/99 Ci 7500 LDC-820 DP-2800plus RC-4000d RC-2000d RC-4000d RC-5000d Ci 7500 03/26/99 04/12/99 05/07/99 05/11/99 05/25/99 06/30/99 07/01/99 07/20/99 DP-3600 Ci 7600 LDC-850/870 RC-4000d/5000d/SRDF-1 RC-4000d/5000d RC-3010 RC-2310 RC-4000d/5000d/SRDF-1 RC-2310/3010 Ci 1100 DP-1400/1800 RC-1800df Ci 7600 RC-4000d LDC-850/870 CS-2225 RC-4000d/5000d 07/30/99 08/03/99 08/11